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ADO RETAIL · RETAIL & PHARMACY CHAINS

Management software for multi-branch retail and pharmacy chains – ADO RetailCheckout, inventory, customers, HR and accounting for every branch in one system.

ADO Retail was built on a retail and pharmacy chain running in production, not a demo. Each branch sells independently while figures reach head office in real time.

SCALING CHALLENGES

The more branches, the harder the chain is to control

Problems we see in almost every retail and pharmacy chain before it moves to a single ERP.

  • Stock mismatches across branches

    No clear view of which item is where, transfers recorded by hand, near-expiry goods found too late.

  • Figures arrive late

    Revenue, payables and gross margin per branch wait for end-of-day or end-of-month spreadsheets.

  • Customers are not recognised

    A customer who buys at one branch has no history at the next, and loyalty points do not carry over.

  • Manual attendance and payroll

    Staff rotate across branches; timekeeping and payroll take days every period.

SOLUTION OVERVIEW

One platform for the whole chain

All modules share one database: no syncing back and forth, no double entry.

  • Retail point of sale

    Fast barcode checkout, VND rounding, in-store receipt printing, keeps selling on an unstable connection.

  • Multi-branch management

    Each branch is its own operating unit with separate stock, revenue, costs and access rights.

  • Inventory, lots and expiry

    Receipts, deliveries and transfers between warehouses, lot and expiry tracking, near-expiry alerts.

  • Customer loyalty

    Points, membership tiers, price lists and bundles applied consistently across the chain.

  • Website & e-commerce

    Sell online with the same catalogue, prices and stock as the stores.

  • HR, attendance and payroll

    Employee records, shifts, leave and payroll calculated with the chain’s own policies.

KEY FEATURES

Designed for real retail operations

The customisations below were built while running a real chain, not on paper.

Checkout

A fast, low-click checkout that tolerates network issues.

  • Quick search — by name, barcode or active ingredient across tens of thousands of items.
  • Price lock — cashiers cannot change prices outside the approved policy.
  • In-store printing — custom receipt layouts, local printers, VND rounding.
  • Pharmacy — look up a customer’s receipt history right at the counter.
ADO F&B F&B POS interface on a desktop screen
IN PRODUCTION

The Golden Mouse retail and pharmacy chain runs on ADO Retail

A multi-branch chain of pharmacies, retail stores and F&B outlets running sales, inventory, HR and accounting on one system.

Business applications running in production
31
Platform for POS, inventory, HR, accounting and website
1
Separate accounting and access rights for each store
Multi-branch
E-invoices issued directly from the system
MISA · Viettel
ROLLOUT

Go live in phases without disrupting your stores

  1. Survey & data clean-up

    Review the item catalogue, price lists, opening stock and each branch’s processes.

  2. Pilot one branch

    POS, inventory and reports run live in one store and are fine-tuned before scaling.

  3. Roll out to the chain

    Open branches one by one with on-site training for cashiers and store managers.

  4. HR, accounting & e-commerce

    Add payroll, accounting, e-invoicing and the online store once sales operations are stable.

FAQ

Frequently asked questions about ADO Retail

Still have questions?

An ADO ERP consultant will walk through your business case with you — free, 1-on-1.

+84 918 38 88 11Book a consultation
How is ADO Retail different from a standard POS?

A standard POS covers only the checkout. ADO Retail also runs multi-branch inventory, customers, HR and payroll, and accounting on the same data, so owners see the real gross margin of every store.

Does it suit pharmacies?

Yes. It runs at a chain that includes pharmacies: search by active ingredient, lot and expiry tracking, and customer receipt history at the counter.

Can the counter keep selling if the internet drops?

Yes. The POS keeps selling and printing receipts on an unstable connection and syncs automatically once it is back.

Does it issue e-invoices?

Yes. The system is connected to MISA meInvoice and Viettel S-Invoice and issues VAT invoices directly from orders.

Can we migrate existing data?

Yes. The team migrates items, customers, suppliers and opening stock from spreadsheets or your current software.

Are there per-user licence fees?

No. There are no per-user licence fees and you fully own your data.

See ADO Retail running on a real chain’s data

Book a demo to see checkout, multi-branch inventory and per-store margin reports, plus a rollout plan for your chain.

CONTACT

The ADO ERP delivery approach

  • Start from a complete system

    Begin with a proven, optimized solution instead of building from a bare Odoo installation.

  • Fastest hand-over

    The first release covers 80–90% of requirements out of the box; customization is kept to a minimum.

  • Keep costs within budget

    ADO ERP owns delivery and product design decisions to minimize time and maximize value for you.

Go digital with ADO ERP

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